Privacy Policy

1. Introduction

Welcome to IlovePdfDoc ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document processing services.

By using IlovePdfDoc, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Email address (for support communications)
• Usage data and analytics
• Device information and browser data

2.2 Files and Documents

When you upload files to IlovePdfDoc for processing:

• Files are processed server-side only
• No files are permanently stored on our servers
• All processing happens in temporary memory
• Files are automatically deleted after processing

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our document processing services
• Improving our services and developing new features
• Customer support and communication
• Analytics and performance monitoring
• Ensuring security and preventing fraud

4. Data Security

We implement robust security measures to protect your data:

• End-to-end encryption for data transmission
• Secure server infrastructure with regular security audits
• Automatic deletion of temporary files
• Access controls and monitoring
• Regular security updates and patches

5. Data Retention

We follow a strict data minimization policy:

• Uploaded files are never stored permanently
• Temporary files are deleted immediately after processing
• Analytics data is aggregated and anonymized
• Personal information is retained only as needed for service provision

6. Third-Party Services

We use OpenAI for enhanced document processing when needed. When using OpenAI services:

• Data is sent securely to OpenAI's servers
• OpenAI processes data according to their privacy policy
• No personal information is shared with OpenAI
• You can opt out of AI processing in your settings

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent where applicable

8. Cookies and Tracking

We use minimal tracking for service improvement:

• Essential cookies for website functionality
• Analytics cookies (anonymized)
• No advertising or tracking cookies
• You can disable cookies in your browser settings

9. International Data Transfers

Your data may be processed in different countries. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: